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The central orchestration service. Manages workflow models, node definitions, transition rules, and the per-entity tickets that track each record’s progress through a pipeline. Base URL: https://api.capedigital.co.ke/workflow

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Key resources

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How it fits in CRM

Every lead and campaign in Commercial Service has a workflow ticket. Advancing a ticket (e.g. qualifying a lead, approving a booking) is done by POST-ing a transition to this service with the correct action_id and role.
See the Workflow tab in the top navigation for the full API reference.